CURRENTLY WE ARE UNABLE TO PROCESS INTERNATIONAL ORDERS. SORRY FOR THE INCONVENIENCE
DO YOU SHIP INSIDE INDIA ?
Yes, online sales and shipping inside India will continue.
All orders require a phone number for delivery and cannot be delivered to a PO Box, University Campuses or Hotel.
Please use your home or work address only.
Please ensure all details on your order are correct before submitting your order, in particular we recommend double checking your email address and delivery address.
HOW WILL MY ORDER BE SHIPPED ?
All orders will be send via EMS Speed Post, to ensure the quickest and safest journey for the best shopping experience.
We are sending all orders from the Artjuna Collection headquarters in GOA, India.
If you are ordering numerous items and your order is heavy, EMS might add additional charges to the shipping cost. In this rear situation we will inform you and see if you want to go ahead with the order.
HOW SOON WILL I RECEIVE MY ORDER ?
We strive to have all orders processed and shipped between 1 to 3 business days of the order being placed and payment received.
Once your order is dispatched, you will receive the shipping confirmation and tracking details via the email address you provided at the checkout.
Please note: due to the COVID-19 pandemic there may be extended delays with shipping.
CAN I TRACK MY ORDER ?
Yes, all orders are fully tractable.
Once your order is sent out you will receive shipping confirmation and tracking details via the email address you provide at checkout.
CAN I CANCEL MY ORDER ?
In case the order hasn’t yet been handed over to the shipping provider, we will be able to cancel the order. Please contact us and email your cancellation request immediately.
I MADE A MISTAKE IN THE SHIPPING ADDRESS HOW DO I CORRECT IT ?
If your order hasn’t been shipped yet, please email us the correct address immediately.
In case the order has already been shipped, unfortunately no change can be made and you’ll need to wait until the package gets returned to us.
WHAT DO I DO IF MY ORDER DOES NOT ARRIVE ?
Please wait the estimated shipping time after your order is shipped before contacting us. If your parcel is not arriving for any reason, please get in touch with us and we will do our best to help.
We can’t take responsibility for any lost or stolen parcels, but are always happy to help.